{"id":4428,"date":"2026-05-13T16:54:17","date_gmt":"2026-05-13T16:54:17","guid":{"rendered":"https:\/\/emeraldchat.com\/blog\/?page_id=4428"},"modified":"2026-05-13T18:00:36","modified_gmt":"2026-05-13T18:00:36","slug":"reviews","status":"publish","type":"page","link":"https:\/\/emeraldchat.com\/blog\/reviews\/","title":{"rendered":"Reviews"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4428\" class=\"elementor elementor-4428\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-593f859 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"593f859\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2102d6a\" data-id=\"2102d6a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41e0ab3 elementor-widget elementor-widget-heading\" data-id=\"41e0ab3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">What Our Users Say<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f3c563 elementor-widget elementor-widget-shortcode\" data-id=\"2f3c563\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style class=\"wpcode-css-snippet\">\/* Container (optional but recommended) *\/\r\n.glsr-rating-wrap.center {\r\n    display: flex;\r\n    justify-content: center;   \/* \u2b05 horizontal centering *\/\r\n    align-items: center;       \/* \u2b06 vertical alignment *\/\r\n    gap: 10px;\r\n    width: 100%;\r\n}\r\n\r\n\/* Stars *\/\r\n.glsr-stars {\r\n    color: #FFC107;\r\n    font-size: 1.6em;      \/* \u2b50 MAIN SIZE BOOST *\/\r\n    letter-spacing: 3px;\r\n    line-height: 1;\r\n}\r\n\r\n\/* Average number *\/\r\n.glsr-average-number {\r\n    font-size: 1.2em;\r\n    font-weight: 700;\r\n    color: #111;\r\n}\r\n\r\n\/* Review count *\/\r\n.glsr-review-count {\r\n    font-size: 1.05em;\r\n    color: #666;\r\n}\r\n<\/style>\n\n<div class=\"glsr-rating-wrap center\"> \n<span class=\"glsr-review-count\">161 reviews<\/span> \n<span class=\"glsr-stars\" aria-label=\"Rated 4.8 out of 5\">\u2605\u2605\u2605\u2605<span class=\"glsr-star-partial\" style=\"position: relative; display: inline-block;\">\u2606<span style=\"position: absolute; left: 0; top: 0; width: 80%; overflow: hidden; white-space: nowrap;\">\u2605<\/span><\/span><\/span> <span class=\"glsr-average-number\">(4.8\/5)<\/span>\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c3b643 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0c3b643\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/emeraldchat.com\/blog\/leave-us-a-review\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LEAVE US A REVIEW<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a93acb7 elementor-widget elementor-widget-spacer\" data-id=\"a93acb7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0362a92 elementor-widget elementor-widget-site_reviews\" data-id=\"0362a92\" data-element_type=\"widget\" data-widget_type=\"site_reviews.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"glsr glsr-default\" id=\"glsr_12892007\" data-from=\"elementor\" data-shortcode=\"site_reviews\" data-display=\"6\" data-pagination=\"ajax\" data-schema=\"1\"><div class=\"glsr-reviews-wrap\">\n    <div class=\"glsr-reviews\">\n        <div class=\"glsr-review\" data-type=\"local\" id=\"review-4326\" data-assigned='{\"assigned_posts\":[781]}'>\n    <div class=\"glsr-review-title\"><h4 class=\"glsr-tag-value\">High<\/h4><\/div>\n    <div class=\"glsr-review-rating\"><div class=\"glsr-star-rating glsr-stars\" role=\"img\" aria-label=\"Rated 5 out of 5 stars\" data-rating=\"5\" data-reviews=\"0\"><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><\/div><\/div> <div class=\"glsr-review-date\"><span class=\"glsr-tag-value\">May 6, 2026<\/span><\/div>\n    \n    <div class=\"glsr-review-content\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><p>Helped me Get my account back<\/p><\/div><\/div>\n     <div class=\"glsr-review-author\"><span class=\"glsr-tag-value\">Jocelyn<\/span><\/div> \n    <div class=\"glsr-review-response\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><div class=\"glsr-review-response-inner\"><p><strong>Response from Emerald Chat<\/strong><\/p><p>Glad we could help you get your account back \ud83d\ude4c<\/p>\n<p>If you ever need anything else, we\u2019ve got you. Thanks for being part of Emerald Chat \ud83d\udc9a<\/p><\/div><\/div><\/div>\n<\/div>\n<div class=\"glsr-review\" data-type=\"local\" id=\"review-4396\" data-assigned='{\"assigned_posts\":[781]}'>\n    <div class=\"glsr-review-title\"><h4 class=\"glsr-tag-value\">Very helpful and swift communication<\/h4><\/div>\n    <div class=\"glsr-review-rating\"><div class=\"glsr-star-rating glsr-stars\" role=\"img\" aria-label=\"Rated 5 out of 5 stars\" data-rating=\"5\" data-reviews=\"0\"><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><\/div><\/div> <div class=\"glsr-review-date\"><span class=\"glsr-tag-value\">May 6, 2026<\/span><\/div>\n    \n    <div class=\"glsr-review-content\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><p>First of all I was convinced I was ripped off with my subscription, but then I decided to write to support and helpfulness and quick solving of the issue convinced me maybe I should keep that subscription. Overall honestly great communication and speed. Thanks again to Michelle and the cancellation department!<\/p><\/div><\/div>\n     <div class=\"glsr-review-author\"><span class=\"glsr-tag-value\">Aeon<\/span><\/div> \n    <div class=\"glsr-review-response\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><div class=\"glsr-review-response-inner\"><p><strong>Response from Emerald Chat<\/strong><\/p><p>Hey! Really appreciate you taking the time to share this \ud83d\ude4f<\/p>\n<p>Totally get how frustrating that situation can feel at first, so I\u2019m glad our support team could clear things up quickly.<\/p>\n<p>Thanks for giving us the chance to fix it, and for sticking around. If you ever need anything else, we\u2019ve got you. \ud83d\udc9a<\/p><\/div><\/div><\/div>\n<\/div>\n<div class=\"glsr-review\" data-type=\"local\" id=\"review-4398\" data-assigned='{\"assigned_posts\":[781]}'>\n    <div class=\"glsr-review-title\"><h4 class=\"glsr-tag-value\">Goated app<\/h4><\/div>\n    <div class=\"glsr-review-rating\"><div class=\"glsr-star-rating glsr-stars\" role=\"img\" aria-label=\"Rated 5 out of 5 stars\" data-rating=\"5\" data-reviews=\"0\"><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><\/div><\/div> <div class=\"glsr-review-date\"><span class=\"glsr-tag-value\">May 6, 2026<\/span><\/div>\n    \n    <div class=\"glsr-review-content\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><p>Met a lot of cool people and always had a good time<\/p><\/div><\/div>\n     <div class=\"glsr-review-author\"><span class=\"glsr-tag-value\">Omar<\/span><\/div> \n    <div class=\"glsr-review-response\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><div class=\"glsr-review-response-inner\"><p><strong>Response from Emerald Chat<\/strong><\/p><p>Love to hear that \u2764\ufe0f<\/p>\n<p>Meeting cool people and having a good time is exactly what Emerald Chat is about. Appreciate you hanging out with us!<\/p><\/div><\/div><\/div>\n<\/div>\n<div class=\"glsr-review\" data-type=\"local\" id=\"review-4395\" data-assigned='{\"assigned_posts\":[781]}'>\n    <div class=\"glsr-review-title\"><h4 class=\"glsr-tag-value\">Help with account<\/h4><\/div>\n    <div class=\"glsr-review-rating\"><div class=\"glsr-star-rating glsr-stars\" role=\"img\" aria-label=\"Rated 5 out of 5 stars\" data-rating=\"5\" data-reviews=\"0\"><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><\/div><\/div> <div class=\"glsr-review-date\"><span class=\"glsr-tag-value\">May 6, 2026<\/span><\/div>\n    \n    <div class=\"glsr-review-content\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><p class=\"glsr-hidden-text\" data-show-less=\"Show less\" data-show-more=\"Show more\" data-trigger=\"expand\">I had some issues cancelling subscription and gold membership not showing in my account, Michelle helped me resolve this issue quickly and always explaining nicely what happened. Thank you again for prompt response. I think for future it would be nice to receive email confirmation after purchasing a membership and also when cancelling one so<span class=\"glsr-hidden\"> we are aware that it went through.<\/span><\/p><\/div><\/div>\n     <div class=\"glsr-review-author\"><span class=\"glsr-tag-value\">Filipe<\/span><\/div> \n    <div class=\"glsr-review-response\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><div class=\"glsr-review-response-inner\"><p><strong>Response from Emerald Chat<\/strong><\/p><p>Thanks a lot for the kind words! \ud83d\udc9a Really appreciate the feedback about email confirmations too. That\u2019s a solid suggestion and we\u2019ll pass it to the team so we can make things clearer moving forward. Thanks for taking the time to share your experience, and don\u2019t hesitate to reach out if you need anything else \ud83d\ude4c<\/p><\/div><\/div><\/div>\n<\/div>\n<div class=\"glsr-review\" data-type=\"local\" id=\"review-3927\" data-assigned='{\"assigned_posts\":[781]}'>\n    <div class=\"glsr-review-title\"><h4 class=\"glsr-tag-value\">Just something i wanna say<\/h4><\/div>\n    <div class=\"glsr-review-rating\"><div class=\"glsr-star-rating glsr-stars\" role=\"img\" aria-label=\"Rated 4 out of 5 stars\" data-rating=\"4\" data-reviews=\"0\"><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-empty\" aria-hidden=\"true\"><\/span><\/div><\/div> <div class=\"glsr-review-date\"><span class=\"glsr-tag-value\">April 23, 2026<\/span><\/div>\n    \n    <div class=\"glsr-review-content\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><p>Hey! while groups are great in all, i would like to add a random groups feature, it would be like the random 1-on-1, but with a group of people!<\/p><\/div><\/div>\n     <div class=\"glsr-review-author\"><span class=\"glsr-tag-value\">A<\/span><\/div> \n    <div class=\"glsr-review-response\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><div class=\"glsr-review-response-inner\"><p><strong>Response from Emerald Chat<\/strong><\/p><p class=\"glsr-hidden-text\" data-show-less=\"Show less\" data-show-more=\"Show more\" data-trigger=\"expand\">Hey! Love that idea \ud83d\udc40 A random group feature is actually a really solid suggestion. It could be a fun mix between 1-on-1 and public groups. I\u2019ll pass this along to the team so we can look into it. Appreciate you taking the time to share it \ud83d\ude4c Feel free to also post a feature<span class=\"glsr-hidden\"> request to our official roadmap: https:\/\/feedback.emeraldchat.com\/<\/span><\/p><\/div><\/div><\/div>\n<\/div>\n<div class=\"glsr-review\" data-type=\"local\" id=\"review-4096\" data-assigned='{\"assigned_posts\":[781]}'>\n    <div class=\"glsr-review-title\"><h4 class=\"glsr-tag-value\">Great Customer Service<\/h4><\/div>\n    <div class=\"glsr-review-rating\"><div class=\"glsr-star-rating glsr-stars\" role=\"img\" aria-label=\"Rated 5 out of 5 stars\" data-rating=\"5\" data-reviews=\"0\"><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><span class=\"glsr-star glsr-star-full\" aria-hidden=\"true\"><\/span><\/div><\/div> <div class=\"glsr-review-date\"><span class=\"glsr-tag-value\">April 23, 2026<\/span><\/div>\n    \n    <div class=\"glsr-review-content\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><p>It has improved greatly from few years ago.<\/p><\/div><\/div>\n     <div class=\"glsr-review-author\"><span class=\"glsr-tag-value\">John<\/span><\/div> \n    <div class=\"glsr-review-response\"><div class=\"glsr-tag-value\" data-expanded=\"false\"><div class=\"glsr-review-response-inner\"><p><strong>Response from Emerald Chat<\/strong><\/p><p>Appreciate that \ud83d\ude4c<\/p>\n<p>We\u2019ve put in a ton of work since the takeover, so it\u2019s great to hear you\u2019ve noticed the improvements. More upgrades coming. Thanks for sticking with Emerald Chat \ud83d\udc9a<\/p><\/div><\/div><\/div>\n<\/div>\n    <\/div>\n    <div class=\"glsr-pagination glsr-ajax-pagination\" data-display=\"6\" data-id=\"glsr_12892007\" data-pagination=\"ajax\" data-schema=\"1\"><div class=\"pagination\">\n    <nav class=\"navigation\" role=\"navigation\">\n        <h2 class=\"screen-reader-text\">Site Reviews navigation<\/h2>\n        <div class=\"nav-links\">\n            <span class=\"page-numbers current\" aria-current=\"page\" data-page=\"1\"><span class=\"meta-nav screen-reader-text\">Page <\/span>1<\/span>\n<a class=\"page-numbers\" data-page=\"2\" href=\"https:\/\/emeraldchat.com\/blog\/reviews\/?reviews-page=2\"><span class=\"meta-nav screen-reader-text\">Page <\/span>2<\/a>\n<a class=\"page-numbers\" data-page=\"3\" href=\"https:\/\/emeraldchat.com\/blog\/reviews\/?reviews-page=3\"><span class=\"meta-nav screen-reader-text\">Page <\/span>3<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" data-page=\"27\" href=\"https:\/\/emeraldchat.com\/blog\/reviews\/?reviews-page=27\"><span class=\"meta-nav screen-reader-text\">Page <\/span>27<\/a>\n<a class=\"page-numbers next\" data-page=\"2\" href=\"https:\/\/emeraldchat.com\/blog\/reviews\/?reviews-page=2\">Next<\/a>\n        <\/div>\n    <\/nav>\n<\/div><\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What Our Users Say LEAVE US A REVIEW High May 6, 2026 Helped me Get my account back Jocelyn Response from Emerald Chat Glad we could help you get your account back \ud83d\ude4c If you ever need anything else, we\u2019ve got you. Thanks for being part of Emerald Chat \ud83d\udc9a Very helpful and swift communication [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2225,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-4428","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reviews | Emerald Chat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/emeraldchat.com\/blog\/reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reviews | Emerald Chat\" \/>\n<meta property=\"og:description\" content=\"What Our Users Say LEAVE US A REVIEW High May 6, 2026 Helped me Get my account back Jocelyn Response from Emerald Chat Glad we could help you get your account back \ud83d\ude4c If you ever need anything else, we\u2019ve got you. 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