What Our Users Say
I am very impressed by your support agent Michelle
I was very confused when I joined emeraldchat.com but Michelle has enlightened me somewhat and I am ging to give it another go. Unfortunately I can’t do it tonight as I have to travel quite a long way to a hospital appointment
Response from Emerald Chat
Thanks for giving Emerald Chat another try! We’re glad Michelle could help you out. Whenever you’re ready to jump back in, we’ll be here.
If you have any issues or concerns, feel free to reach out to us at support@emeraldchat.com.
Safe travels and take care!
Experience was awesome
I found some awesome people there.
Response from Emerald Chat
Thank you for your kind words! 😊 We’re thrilled to hear that you had a great experience meeting awesome people on Emerald Chat. If you have any suggestions or need any support, feel free to reach out. Happy chatting!
Promt response and very helpful
The problem solved itself, or it was user error, but the prompt response from the support team surprised me! A+!
Good customer support
Nice customer service. Had quite a few concerns with payment, but thr customer service was always supportive and helped me out with it.
Gold
I had recently purchased gold and only wanted it for a month and the person that was handling my support ticket helped me out with getting my renewal cancelled, and also were able to hide my Gold badge when I asked them too. Overall they were super helpful and fast with helping as well.
Amazing website and incredible support
I’ve been truly impressed by the quality of both Emerald Chat and its support team. After using Emerald Chat for a couple of months, I can say it’s a great website that helped me connect to many amazing people. The interface is very user friendly and I encountered absolutely no bugs while using the website.
Apart from the website itself, Emerald Chat has an amazing support team. One member of that team in particular, named Michelle, has gone beyond and above to help me with a payment issue. She is a real star and her support was incredible. She instantly understood my query and managed to solve it in a very timely manner. All throughout the process, she reassured me that my issue will not go unsolved which has put any concern I may have had to rest. Thank you again Michelle for your amazing help, I can never thank you enough!!!