What Our Users Say
Good
It is a good experience, though, the karma feature reduces drastically the matches, and so, the fun
Response from Emerald Chat
Thanks for the feedback. We get how the karma system can make matching feel more limited sometimes. It’s there to keep chats safer and better overall, but we’re always working on making the experience feel less restrictive.💚
Fast help
they helped me immediately and always responded within minutes even late at might they’re amazing.
Response from Emerald Chat
Thanks so much! We’re glad our team could help quickly. We really appreciate the kind words!
Website and Staff
A fun experience on the website, some odd people but that is expected. I recently contacted staff to assist with my account and they responded in such a fast time.
Response from Emerald Chat
Thanks for the kind review! We’re glad you’re enjoying Emerald Chat and that our support team could help quickly. We appreciate you being part of the community!
Very understanding
The customer support is really good. They are understanding and considerate
Response from Emerald Chat
Thanks so much for the kind words! We’re glad our support team made you feel heard and cared for.
Most convienent
Emerald Chat is overall best available
Response from Emerald Chat
Thanks so much! We’re really glad you think Emerald Chat stands out. Appreciate the support!
good but could be great
the website works fine but there is an app outthere
surprisingly the app is not as cool as the website
i can’t see the full pfp of anyone even me, i cant get to the info of other users about their interest when in a chat i can’t mute or report,
and in the chat u need to click on the person speaking to know her/his name to reply to.
but overall I’ve met cool people on emerald and the technical support is amazing.🌹
Response from Emerald Chat
Thanks for the honest feedback! We’re glad you’ve met cool people here and had a great experience with our support team. We hear you on the app features and usability: full profile photos, user info, reporting/muting, and clearer names in chat are all valuable feedback. We’ll share this with the team.