What Our Users Say

181 reviews ★★★★ (4.8/5)

Excellent customer service

August 18, 2026

Prompt, very kind, and quick service from michelle.

Sam

Response from Emerald Chat

Thanks so much for the kind words! We’re glad Michelle could help you quickly and make your experience a great one.

Very helpful

August 18, 2026

Helpful customer service and kind

Sam

Response from Emerald Chat

Thanks so much! We’re glad our team could help and make your experience a good one.

Support from Michelle

August 18, 2026

Very helpful, very friendly and quick

Tommy

Response from Emerald Chat

Thanks so much! We’re glad you had a helpful, friendly, and quick experience with Emerald Chat.

Great

August 18, 2026

Easy, fast and resolved

N

Response from Emerald Chat

Thanks for the great feedback! Glad everything was resolved smoothly.

email support

July 28, 2026

i had an issue with emails and subscriptions, i sent and email and not even 30 minutes later, Michelle from the email support replied with a solution. My subscription is being refunded within the next 3 days and i will most definitely re spend it on Emerald chat!! service is a 10/10 and i am glad i emailed instead of shrugging it off.

Josh

Response from Emerald Chat

Thanks so much for reaching out and giving us the chance to help! We’re really glad Michelle could sort everything out quickly. We appreciate your support and look forward to seeing you back on Emerald Chat!

Emerald Support

July 28, 2026

Excellent customer service with a quick and easy fix

Lu

Response from Emerald Chat

Thanks for the great review! Glad our team could get things fixed quickly and easily.