What Our Users Say

182 reviews β˜…β˜…β˜…β˜…β˜†β˜… (4.8/5)

Support

April 23, 2026

Michelle put a smiley face in her email to me so I gotta give five stars. Plus she actually fixed the thing I needed help with as a bonus.

d

Response from Emerald Chat

Haha, we’ll take the smiley and the fix πŸ˜„

Glad Michelle got you sorted. Appreciate the 5 stars and thanks for the love!

Responsive

April 23, 2026

I had a great experience with the customer service of Emerald Chat. They were very responsive and handled my request quickly and professionnally. I really appreciate their support and efficiency. Keep up the good work.

Adam

Response from Emerald Chat

Thanks a lot for the kind words! πŸ™Œ

Really glad our support team could help you out quickly and smoothly. We appreciate you taking the time to share this and we’ll keep pushing to stay on point. πŸ’š

Very supportive and fast!

April 23, 2026

Michelle helped me with my problem really fast and I appreciate the support very much!

Alex

Response from Emerald Chat

Thanks so much for the kind words! πŸ™Œ

Michelle will be really happy to hear this. Glad we could help you out quickly! Appreciate you being part of Emerald Chat πŸ’š

Customer service

February 9, 2026

The customer service department was extremely helpful. I needed help resolving an issue with my account and they took care of it for me. They were polite and professional.

perry

Response from Emerald Chat

Thanks a lot for the kind words! πŸ™

Glad our support team could help sort things out for you. We’re always here if you need anything else πŸ’š

Fun

February 5, 2026

This has been a lovely opportunity to meet others

Nick

Response from Emerald Chat

Love hearing that πŸ’š Glad Emerald Chat helped you connect and meet some cool people. Thanks for being here!

Awesome support.

February 5, 2026

Great, kind, timely help.

Baptiste

Response from Emerald Chat

Appreciate that a lot ❀️ Glad we could help when it mattered. Thanks for taking the time to share this!