What Our Users Say
Extremely Efficient Support. Responsive, polite and Pragmatic
I emailed support with a very little detail on a payment issue I was having from an old account. The team responded immediately, politely requesting what details they would need to fulfill the request.
The issue was resolved much quicker than I anticipated, I had thought given I was missing some details it may be more difficult to track down my account. It was resolved within a day or so.
I appreciate the effort the team put in to resolve my problem so swiftly and commend them for their diligence.
Response from Emerald Chat
Thanks so much for the awesome feedback! We’re glad our team could help you out quickly, even with limited info. If you ever need anything else, just hit us up. Appreciate you taking the time to share your experience!
Service Response
The problem was resolved with accurately.
Response from Emerald Chat
Awesome, glad we could sort it out for you! If you need anything else, just let us know. Enjoy chatting! 🚀
Great app
Great app lots of kool things !! Lots of nice people but do not need it at this time 🙂
Response from Emerald Chat
Thanks for the awesome feedback! We’re glad you had a good time here. If you ever feel like coming back, we’ll be waiting. Take care! 😊
There’s no site like this one
This site is amazing, there’s no site like this one. I’m so serious, everyone is really nice here, it’s so easy to use and it has amazing features. It’s such a well-made site. i recommend it if you wanna talk to nice people 🙂
Response from Emerald Chat
Hey, thanks so much for the awesome review! We love hearing that you’re enjoying the vibes and features on Emerald Chat. Glad you’re finding it easy to use and meeting cool people—exactly what we’re aiming for! Appreciate the recommendation. See you around! 💚
Support response are quick
I interacted with the support staff , they are very supportive and did the needful accordingly.
Response from Emerald Chat
Hey, thanks a ton for the feedback! Glad our support team could help you out. If you ever need anything else or have suggestions, just hit us up anytime. Enjoy chatting! 🚀
Support Staff Help is Great
I was trying to contact support earlier in the day, but I could not get ahold of them. The servers were having issues, so I left a review. I am unable to find the original, but I am now leaving a new 5 star review for their customer service and quick response time. Thanks a lot!
Response from Emerald Chat
Hey! Thanks so much for your review and for the 5 stars. Sorry again for the earlier hiccup with the servers—we really appreciate your patience. Glad we could get things sorted for you quickly! If you ever need anything else, just hit us up anytime. 💚