What Our Users Say
I thought it was going to be bad, it wasnt.
i thought the costumer service was gonna be bad or they were gonnna make me wait and not cancel my suscription but they did it and did it kinda fast, they were paying attention to my request
Response from Emerald Chat
Hey, thanks for sharing your experience! We’re glad we could help out quickly and that you felt heard. If you ever decide to come back, we’ll be here for you. Take care!
Emerald chat
Emerald chat has very good features and one of the best chatting apps I have ever used
Response from Emerald Chat
Thanks a ton for the love! We’re pumped you’re enjoying the features and having a great time chatting. If you’ve got any ideas or feedback, hit us up anytime. Happy chatting! 💚
Professional and responsive
I’ve had issue with my account being deleted and they were very fast and efficient. Especially Michelle from costumer support. Thank you very much
Response from Emerald Chat
Hey, thanks a ton for sharing your experience! We’re really glad Michelle could help you out quickly and get things sorted. If you ever need anything else, just hit us up. Appreciate you being part of the Emerald Chat community! 💚
Good, but not perfect.
Emerald is what I wish Omegle could have been. However it’s not without its issues, you still have people using pre-recorded videos as their camera, catfishers, and unfortunately p***philes. That’s not to say it’s the fault of the developers however, you can only do so much to combat those issues
Response from Emerald Chat
Hey, really appreciate your honest feedback! We totally get where you’re coming from. Keeping things safe and real is a nonstop battle. Our team works hard on bans, filters, and reporting tools, but some bad apples still slip through. If you spot anything sketchy, please use the report button. It helps us a ton. Thanks for sticking with us and helping Emerald stay better than the alternatives!
Good nice people
I really like the app because you get to meet new people
Response from Emerald Chat
Thanks for the love! We’re all about helping you connect and make awesome new friends. Glad you’re enjoying it! 💚
Excellent service
Wonderful experience with the emarald chat. Excellent customer service team that resolves issues fast, and help us whenever there’s an issue. The gold subscription is probably worth the money along with other perks. Do check that out!
Response from Emerald Chat
Thanks so much for the awesome review! We’re glad our team could help you out quickly and that you’re loving the Gold perks. Really appreciate you spreading the word. If you ever need anything, just reach out—we’ve got your back!