What Our Users Say
Perfect service
I had a problem, they fixed it, respond to me well, and gave me follow up. Best service I got on chats!
Response from Emerald Chat
Hey, thanks so much for the awesome feedback! We’re really glad we could help you out and keep things smooth. If you ever need anything else, just hit us up—always here for you! 💚
Fast responses and helpful
Had a membership issue and customer support were quick to reply and resolved my issue
Response from Emerald Chat
Hey, thanks for dropping this review! Glad our support team could sort things out for you fast. If you ever need anything else, just hit us up. Happy chatting! 💚
Great experience and helpful team
This website is really good
Response from Emerald Chat
Thanks a ton! Glad you’re enjoying it here. If you ever have feedback or ideas, just let us know!
Extremely Efficient Support. Responsive, polite and Pragmatic
I emailed support with a very little detail on a payment issue I was having from an old account. The team responded immediately, politely requesting what details they would need to fulfill the request.
The issue was resolved much quicker than I anticipated, I had thought given I was missing some details it may be more difficult to track down my account. It was resolved within a day or so.
I appreciate the effort the team put in to resolve my problem so swiftly and commend them for their diligence.
Response from Emerald Chat
Thanks so much for the awesome feedback! We’re glad our team could help you out quickly, even with limited info. If you ever need anything else, just hit us up. Appreciate you taking the time to share your experience!
Service Response
The problem was resolved with accurately.
Response from Emerald Chat
Awesome, glad we could sort it out for you! If you need anything else, just let us know. Enjoy chatting! 🚀
Great app
Great app lots of kool things !! Lots of nice people but do not need it at this time 🙂
Response from Emerald Chat
Thanks for the awesome feedback! We’re glad you had a good time here. If you ever feel like coming back, we’ll be waiting. Take care! 😊