What Our Users Say
Problems with mail address
I had a very bad time when i couldnt access the app even if i bought gold membership but thanks to the staff’s efforts i regained control of my account, definitely a good-working support service!
Response from Emerald Chat
Hey there! Thanks a ton for your patience and for sharing your experience. We’re sorry for the hiccup but super glad our support team got you sorted out. If you run into any more issues or have questions, just give us a shout. Happy chatting! 🚀
Love it here!!
I love it! So much better then the other platforms! It offers so much other necessary features and the staff are amazing too!
Response from Emerald Chat
Hey there! Thanks a ton for the awesome feedback! We’re thrilled you’re loving the features and our team. If there’s anything else you think we can make even better, just give us a shout. Happy chatting! 🌟
Really good but can be annoying
Met some really beautiful people on here but a lot of people on here can be annoying
Response from Emerald Chat
Hey! Glad you met some amazing folks. Sorry to hear some can be annoying, though. We’re always working to improve the vibe. Thanks for sticking with us and sharing your thoughts! 😊
hi
thanks emerald support for resolving my problem very quickly thank u michelle for being very helpful u really make my experience better on emerald
Response from Emerald Chat
Hey there! Thanks a ton for the shoutout! We’re thrilled to hear Michelle could help you out and make your time on Emerald even better. If you ever need more help or just wanna chat, we’re here for ya! 😊
Good app, i had issues. But they were resolved quickly.
I have had fun with emerald in the past. And when the app came out, I thought it was only gonna get better. Unfortunately, I think i messed something up in the process, and could search. Luckily everyone was a big help and fixed my issue as soon as it arised
Response from Emerald Chat
Hey there! Thanks for sticking with us and giving the app a shot. Glad to hear our team could jump in and help you out quick. If you ever run into any more hiccups, don’t hesitate to reach out. Keep enjoying those chats! 🌟
Good app
Overall good
Response from Emerald Chat
Thanks for the feedback! 😊 If there’s anything specific we could improve, let us know. We’re all ears!