What Our Users Say
Nice
The app is very good, the customer service is great only the matching with girls is a bit slower and can improve the interface on the phones.
Response from Emerald Chat
Thanks so much for the kind words! 💚 Glad you’re enjoying Emerald Chat and our support team.
Totally hear you on matching speed and the mobile interface. We’re actively working on improving both so the experience feels smoother and faster on phones. Appreciate the honest feedback!
Very quick to respond
They responded very quickly to my query, addressed my concerns in a professional manner, and effectively resolved my issue. I couldn’t ask for more than that.
Response from Emerald Chat
Thanks so much for the kind words! Glad we could respond quickly and get everything sorted for you. We really appreciate you taking the time to share this 💚
Emerald is the best!
Emerald chat is the best website to talk to strangers, everyone is so charm and nice to talk to, it’s super comfy to use, the features are very useful. The website is the best website i’ve ever used! I recommend it!
Response from Emerald Chat
Thanks so much for the love! 💚 We’re really happy Emerald Chat feels comfy, useful, and full of great people to talk to. Appreciate the recommendation, it means a lot!
Reposnded to my concern within 24 hours
I pointed out an issue with the website’s DM’s.
They responded within 24 hours and the issue was resolved before my follow-up answer to their questions to clarify my concern
Response from Emerald Chat
Thanks so much for the review! Glad we could jump on the DM issue quickly and get it sorted before you even had to follow up. We appreciate you taking the time to flag it. It helps us make Emerald Chat better.
Best chat site but that isn’t saying much
All chat sites are horrible so Emerald is amazing by comparison. Youlll still see the same frustrations as other sites but there’s some improvements like having a profile. That gets people to stay longer overall.
Response from Emerald Chat
Appreciate the honesty 🙏
Totally fair take. No chat site is perfect, but we try to make Emerald less painful than the rest. We’re still working on fixing the usual frustrations, so feedback like this actually helps a lot. Thanks for giving Emerald a shot 💚
Canceled subscription
The company wall pleasant and helpful to my needs. Thank you
Response from Emerald Chat
Thanks for the kind words! 🙌
Really glad the team could help and that you had a good experience. Appreciate you being here 💚