What Our Users Say
Lots of bugs
There is a lot of bugs but over all its a good app otherwise but I can use it till the bugs are fixed
Response from Emerald Chat
Thanks for your patience, and we’re sorry for the issues you’ve experienced. Our team is actively working to fix bugs and improve Emerald Chat. Occasionally, maintenance can cause temporary problems, but we appreciate your understanding and feedback while we work to make the experience more reliable.
Some bugs
Recently there’s been a few fundamental issues such as chats ending instantly but the other person still being able to text. DMs not being sent or received and membership perks such as sending pics not working.
Response from Emerald Chat
Sorry you’ve been dealing with that! Those issues definitely shouldn’t be happening. Please reach out through our support (support@emeraldchat.com) with your account details and any screenshots/timestamps you have so we can investigate the chat, DM, and membership feature problems properly.
The best app
I recently had an issue with my subscription, but Michelle quickly provided an effective solution. I really appreciated how fast and helpful the support team was. This app is great for making genuine friends, and the customer service is excellent. Highly recommended!
Response from Emerald Chat
Thanks so much for the kind words! We’re glad Michelle could get your subscription issue sorted quickly. It means a lot to hear you’re enjoying Emerald Chat and making genuine connections here.
Good site similar to Omegle
Not as much variety in the matching but still a good chat site.
Response from Emerald Chat
Thanks for the feedback! We’re glad you’re enjoying Emerald Chat. We’re always working on improving match variety and making conversations better for everyone.
Great app and even better customer service
Great app for meeting new people from around the globe, and incredibly helpful and kind customer service. They helped me very quick and easy when I reached out to them.
Response from Emerald Chat
Thanks so much for the kind words! We’re glad you’re enjoying meeting people worldwide and that our support team could help quickly.
Excellent customer service
Prompt, very kind, and quick service from michelle.
Response from Emerald Chat
Thanks so much for the kind words! We’re glad Michelle could help you quickly and make your experience a great one.