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email support
i had an issue with emails and subscriptions, i sent and email and not even 30 minutes later, Michelle from the email support replied with a solution. My subscription is being refunded within the next 3 days and i will most definitely re spend it on Emerald chat!! service is a 10/10 and i am glad i emailed instead of shrugging it off.
Response from Emerald Chat
Thanks so much for reaching out and giving us the chance to help! We’re really glad Michelle could sort everything out quickly. We appreciate your support and look forward to seeing you back on Emerald Chat!
Emerald Support
Excellent customer service with a quick and easy fix
Response from Emerald Chat
Thanks for the great review! Glad our team could get things fixed quickly and easily.
Awesome site
Michelle was really helpful and a great member of the emerald team
Response from Emerald Chat
Thanks so much for the kind words! We’re lucky to have Michelle on the Emerald team. She’ll be happy to hear this!
Good communication
Responded quickly and kept me updated throughout my support ticket.
Response from Emerald Chat
Thanks for the kind words! Glad our support team could keep you updated and get things handled quickly.
very fast help
very friendly and fast support, better than I expected
Response from Emerald Chat
Thanks so much! Glad our support team could help quickly and make a great impression. We appreciate you being part of Emerald Chat 💚
Good Support
Friendly and Quicky Support
Response from Emerald Chat
Thanks so much! Glad our support team could help quickly and keep things friendly 💚
Great help
Helped me with my issue asap
Response from Emerald Chat
Thanks so much! Glad we could help you out💚
Good app, but…
The app is the cheapest and the best in his genre. But it’s still much difficult to obtain a match, cause there are big waitings from a connection to another one.
Response from Emerald Chat
Thanks for the love and the honest feedback 💚 We’re glad you’re enjoying Emerald Chat’s value, and we hear you on the long waits between matches. We’re working on improving match availability and connection speed so it feels smoother. Appreciate you sticking with us!
Great chatting site
very good! i get on here whenever im bored and talk to nice people. the support team is very helpful as they helped me verify my email
Response from Emerald Chat
Thanks so much! 💚 Glad Emerald Chat’s been a fun place to hang out, and happy to hear our support team got your email verification sorted. Hope you keep meeting awesome people here!
Fast and helpful
Thank you for being helpful
Response from Emerald Chat
Thank you! We really appreciate the kind words 💚 Hope you keep enjoying Emerald Chat!
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