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Pretty good but waiting is very frustrating

September 5, 2025

I love Emerald Chat, but when I select genre specification I have to wait too much…

Jacques

Response from Emerald Chat

Thanks for the love! Sorry about the wait when you pick a genre. Demand spikes can slow matching. A few tips:

– Try broader filters or toggle genres off for faster matches

– Refresh the queue if it stalls

We’re actively optimizing the matcher to cut wait times. If you can share your device, browser, and time you noticed it, we’ll dig in faster. Appreciate you sticking with us!

Great

August 15, 2025

This is a good Omegle substitute. Honestly, the only change it needs is an option to enable notifications for when friends are online, or better yet, specific friends. I met a lot of good people on here, and some of them ask me if I’ll be on the website again. Sometimes I have to find them. But without getting any notifications, this is extremely difficult. If I were a dev, I’d definitely add this. But other than that, great.

Jon

Response from Emerald Chat

Thanks for the love and the thoughtful idea! Friend-online notifications (including specific friends) is a great call—we hear this a lot. We’ve passed it to the team and are exploring the best way to build it without spamming people. In the meantime, make sure you’ve added friends so it’s easier to reconnect. Appreciate you being here and helping us improve!

Great omegle alternative!

August 15, 2025

Met a bunch of interesting people and had fun!

Eddy

Response from Emerald Chat

Love to hear that! Thanks for hanging out on Emerald Chat. Hope you keep meeting awesome people. If you ever have feedback or need help, we’re here. 💚

Ban appeal

August 15, 2025

Support team was fast and effective at responding to emails, did not expect such great service.

Dan

Response from Emerald Chat

Thanks so much! Glad we could help quickly and get you sorted. If you ever need anything else, just shoot us an email. We’re here for you. 💚

Friendly and fast response

August 15, 2025

The support of emerald chat is really fast and friendly no complicated steps of resolving or any prolonged interaction in order to get my issue resolved and thanks to michelle they helped me with the issue with ease

Sultan

Response from Emerald Chat

Huge thanks for the love! 🙌 Glad our support felt fast and hassle-free. Michelle will be thrilled to hear this. Appreciate you shouting her out. If anything else pops up, we’ve got you. 💚

Great

July 28, 2025

Great customer service and quick also

Charbel

Response from Emerald Chat

Thanks for the awesome feedback! We’re glad you had a smooth experience. If you ever need anything else, just hit us up! 💚

One of the few real apps

July 28, 2025

I’m using Emerald Chat now and then, I think it’s one of the best apps for real random one on one video calls.

Takito

Response from Emerald Chat

Thanks a ton for the love! We’re all about those real, random convos and it’s awesome to hear you’re enjoying the vibe. If you’ve got any ideas to make Emerald Chat even better, let us know. Happy chatting! 💚

I thought it was going to be bad, it wasnt.

July 28, 2025

i thought the costumer service was gonna be bad or they were gonnna make me wait and not cancel my suscription but they did it and did it kinda fast, they were paying attention to my request

carlos

Response from Emerald Chat

Hey, thanks for sharing your experience! We’re glad we could help out quickly and that you felt heard. If you ever decide to come back, we’ll be here for you. Take care!

Emerald chat

July 28, 2025

Emerald chat has very good features and one of the best chatting apps I have ever used

Sitaram

Response from Emerald Chat

Thanks a ton for the love! We’re pumped you’re enjoying the features and having a great time chatting. If you’ve got any ideas or feedback, hit us up anytime. Happy chatting! 💚

Professional and responsive

July 28, 2025

I’ve had issue with my account being deleted and they were very fast and efficient. Especially Michelle from costumer support. Thank you very much

Mark

Response from Emerald Chat

Hey, thanks a ton for sharing your experience! We’re really glad Michelle could help you out quickly and get things sorted. If you ever need anything else, just hit us up. Appreciate you being part of the Emerald Chat community! 💚