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Latest reviews

good

November 13, 2025

good service

alex

Response from Emerald Chat

Thank you! Happy chatting!

Renewed my subscription

November 13, 2025

Customer service helped me renew my subscription that I cancelled to avoid automatic renewal. Amazing service. They helped resolve my issue ASAP

Chris

Response from Emerald Chat

Thanks for the shoutout! Glad our team could jump in and sort your renewal quickly. If you need anything else, just holler. 💚

Good service

November 13, 2025

The renewed my membership

Thomas

Response from Emerald Chat

Hey, thanks for renewing your membership! We appreciate you staying with Emerald Chat. If there’s anything you want improved or any feedback, tell us! We’re listening.

Good support

November 13, 2025

Good and excellent support

Appreciate the quick response from the support team

An excellent experience

Ahmad

Response from Emerald Chat

Thanks so much for the love! Glad our support team could jump in fast and make it a smooth ride. If you ever need anything else, we’re here 24/7. 💚

GREAT CUSTOMER SERVICE

October 27, 2025

Michelle’s customer service was flawless, she helped me tremendously, thank you!!!

Dylan

Response from Emerald Chat

Michelle’s gonna love this! Thanks for the awesome shoutout. So happy she made your day. We’ll pass this on to her. Appreciate you being here with Emerald Chat! 💚

It’s an easy program to use and it works quite well

October 21, 2025

I enjoy using this kind of program. The only thing I would like to improve is the size of the screen when you are chatting with people. Since I use a very large monitor, I tend to enjoy watching people in a large screen, otherwise, its fun to use.

John

Response from Emerald Chat

Thanks for the love! Appreciate the feedback on chat screen size. We’ll pass this to the devs! Happy chatting!

Cancell sub

October 21, 2025

Nice help from admins

tomanio

Response from Emerald Chat

Thanks for the love! Our mods and admins work hard to keep Emerald Chat safe and fun. If you ever need help or have ideas to improve, hit us up anytime. 💚

Had issues with gold membership

October 21, 2025

Had issues with Gold membership and Michelle kindly helped me to my satisfaction. Very professional and her customer skills are top notch. If she is getting paid, she deserves a raise and if she isn’t, she deserves to get paid!

James

Response from Emerald Chat

Huge thanks for the love! Glad Michelle got your Gold sorted. We’ll pass this shoutout to the team. Appreciate you sticking with us!

Great customer service

October 21, 2025

Really cool guys and quick

Hany

Response from Emerald Chat

Thanks so much! Glad you had a smooth, fast experience. If you ever need anything, hit us up! Always here to help. 💚

Great App, a few fixes would make it perfect!

October 21, 2025

I met someone really special on this app. Ksenija, if you’re reading this, its your bugar man Gaga, I miss you, I want us to try again, I am ready to be serious, let’s reconnect!

Regarding the app, my suggestion is to PLEASE PLEASE PLEASE make it so I can search a user by display name, I don’t know the username of the person I want to reconnect with. Also, often the messages disappear after a few minutes and I can’t type in the chat!

If you can please add the feature to search by display name, I am even ready to make a donation for this feature.

Gaga

Response from Emerald Chat

Hey Gaga, thanks for sharing this. Hope Ksenija sees it!

– Display name search: noted. We’re exploring safer ways to let people find each other without compromising privacy or fueling spam. I’ve flagged your request to the team.

– Messages disappearing / can’t type: that’s not normal. Try updating your browser, disable extensions (especially ad blockers), clear cache, and switch to desktop or a different network. If it keeps happening, shoot us details (time, device, browser, any screenshots) at support@emeraldchat.com so we can squash it.

Happy that you’re having a great time at Emerald! Thanks for your support!