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Latest reviews
Decent app
I’ve been using emerald chat for awhile and I will say out of all the apps that let you talk with other people it’s a solid app with very few issues. Regarding the few issues the customer service is great and work diligently to assist
Response from Emerald Chat
Love hearing this, thank you for sticking with Emerald Chat 💚
Really glad you’re finding the app solid and that our support team’s been helpful when stuff pops up. We’re always tweaking things behind the scenes, so if you ever hit any new issues or have ideas to make it better, drop us a message anytime.
Appreciate you being part of the community 🙌
Customer Support
Reached out for help with my profile and got a response and fix almost immediately.
Response from Emerald Chat
Thanks for giving us a shot and for the shoutout 🙌
If you ever need tweaks to your profile or run into anything else, just hit us up again. We’ve got you. 💚
good
good service
Response from Emerald Chat
Thank you! Happy chatting!
Renewed my subscription
Customer service helped me renew my subscription that I cancelled to avoid automatic renewal. Amazing service. They helped resolve my issue ASAP
Response from Emerald Chat
Thanks for the shoutout! Glad our team could jump in and sort your renewal quickly. If you need anything else, just holler. 💚
Good service
The renewed my membership
Response from Emerald Chat
Hey, thanks for renewing your membership! We appreciate you staying with Emerald Chat. If there’s anything you want improved or any feedback, tell us! We’re listening.
Good support
Good and excellent support
Appreciate the quick response from the support team
An excellent experience
Response from Emerald Chat
Thanks so much for the love! Glad our support team could jump in fast and make it a smooth ride. If you ever need anything else, we’re here 24/7. 💚
GREAT CUSTOMER SERVICE
Michelle’s customer service was flawless, she helped me tremendously, thank you!!!
Response from Emerald Chat
Michelle’s gonna love this! Thanks for the awesome shoutout. So happy she made your day. We’ll pass this on to her. Appreciate you being here with Emerald Chat! 💚
It’s an easy program to use and it works quite well
I enjoy using this kind of program. The only thing I would like to improve is the size of the screen when you are chatting with people. Since I use a very large monitor, I tend to enjoy watching people in a large screen, otherwise, its fun to use.
Response from Emerald Chat
Thanks for the love! Appreciate the feedback on chat screen size. We’ll pass this to the devs! Happy chatting!
Cancell sub
Nice help from admins
Response from Emerald Chat
Thanks for the love! Our mods and admins work hard to keep Emerald Chat safe and fun. If you ever need help or have ideas to improve, hit us up anytime. 💚
Had issues with gold membership
Had issues with Gold membership and Michelle kindly helped me to my satisfaction. Very professional and her customer skills are top notch. If she is getting paid, she deserves a raise and if she isn’t, she deserves to get paid!
Response from Emerald Chat
Huge thanks for the love! Glad Michelle got your Gold sorted. We’ll pass this shoutout to the team. Appreciate you sticking with us!
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