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Great service
Fixed my subscription issue very fast
Response from Emerald Chat
Glad we could sort it out quickly for you! If you ever need help again, we’re here. Thanks for the shoutout! 💚
thanks for the quick response
Solved my subscription issue within an hour
Response from Emerald Chat
Thanks for the shoutout! Happy we could sort it out for you so quickly. If you ever need anything else, hit us up! 💚
Good site
I was able to connect with new people and have great conversations because we added each other as friends. The interactions I had were really enjoyable. The friend feature is really great since it allows you to stay in touch with the same people you had meaningful conversations with.
However, I think there should be more filters in place to help remove or filter out underage users and inappropriate conversations.
Michelle from Customer Support was very helpful and helped me with my account issues.
Response from Emerald Chat
Hey there! Thanks for sharing your experience—it’s awesome to hear you’re enjoying the friend feature and making great connections! We’re all about meaningful convos, so knowing it’s working for you is great feedback.
We totally hear you on the filters; keeping the platform safe and enjoyable is super important to us. Suggestions like yours help us improve, and we’ll keep working on better tools to address these concerns.
Glad Michelle could assist you with your concerns! If you ever need anything else, don’t hesitate to reach out. Happy chatting!
Amazing!
Love this site. It has a lot of cool features especially the gender and country filters
Response from Emerald Chat
Hi! Thanks for the love! We’re thrilled you dig the gender and country filters. Keep enjoying the chat vibes! If you ever have any feedback or ideas, hit us up. Happy chatting! 💬
Problems with mail address
I had a very bad time when i couldnt access the app even if i bought gold membership but thanks to the staff’s efforts i regained control of my account, definitely a good-working support service!
Response from Emerald Chat
Hey there! Thanks a ton for your patience and for sharing your experience. We’re sorry for the hiccup but super glad our support team got you sorted out. If you run into any more issues or have questions, just give us a shout. Happy chatting! 🚀
Love it here!!
I love it! So much better then the other platforms! It offers so much other necessary features and the staff are amazing too!
Response from Emerald Chat
Hey there! Thanks a ton for the awesome feedback! We’re thrilled you’re loving the features and our team. If there’s anything else you think we can make even better, just give us a shout. Happy chatting! 🌟
Really good but can be annoying
Met some really beautiful people on here but a lot of people on here can be annoying
Response from Emerald Chat
Hey! Glad you met some amazing folks. Sorry to hear some can be annoying, though. We’re always working to improve the vibe. Thanks for sticking with us and sharing your thoughts! 😊
hi
thanks emerald support for resolving my problem very quickly thank u michelle for being very helpful u really make my experience better on emerald
Response from Emerald Chat
Hey there! Thanks a ton for the shoutout! We’re thrilled to hear Michelle could help you out and make your time on Emerald even better. If you ever need more help or just wanna chat, we’re here for ya! 😊
Good app, i had issues. But they were resolved quickly.
I have had fun with emerald in the past. And when the app came out, I thought it was only gonna get better. Unfortunately, I think i messed something up in the process, and could search. Luckily everyone was a big help and fixed my issue as soon as it arised
Response from Emerald Chat
Hey there! Thanks for sticking with us and giving the app a shot. Glad to hear our team could jump in and help you out quick. If you ever run into any more hiccups, don’t hesitate to reach out. Keep enjoying those chats! 🌟
Good app
Overall good
Response from Emerald Chat
Thanks for the feedback! 😊 If there’s anything specific we could improve, let us know. We’re all ears!
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