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163 reviews ★★★★☆★ (4.8/5)

Latest reviews

163 reviews ★★★★☆★ (4.8/5)

This is a good site

August 19, 2024

I like this site a lot.

Richard

Response from Emerald Chat

Thanks for the love! We’re glad you’re enjoying it here. 😊

Easy humans to work with

August 19, 2024

The staff are amazing.

Sébastien

Response from Emerald Chat

Thank you so much for the kind words! Our team works hard to make sure everyone has a great experience. Happy chatting! 😊

I am very impressed by your support agent Michelle

August 19, 2024

I was very confused when I joined emeraldchat.com but Michelle has enlightened me somewhat and I am ging to give it another go. Unfortunately I can’t do it tonight as I have to travel quite a long way to a hospital appointment

Tony

Response from Emerald Chat

Thanks for giving Emerald Chat another try! We’re glad Michelle could help you out. Whenever you’re ready to jump back in, we’ll be here.

If you have any issues or concerns, feel free to reach out to us at support@emeraldchat.com.

Safe travels and take care!

Experience was awesome

August 15, 2024

I found some awesome people there.

Sam

Response from Emerald Chat

Thank you for your kind words! 😊 We’re thrilled to hear that you had a great experience meeting awesome people on Emerald Chat. If you have any suggestions or need any support, feel free to reach out. Happy chatting!

Promt response and very helpful

August 15, 2024

The problem solved itself, or it was user error, but the prompt response from the support team surprised me! A+!

Sara

Good customer support

August 15, 2024

Nice customer service. Had quite a few concerns with payment, but thr customer service was always supportive and helped me out with it.

Gold

August 5, 2024

I had recently purchased gold and only wanted it for a month and the person that was handling my support ticket helped me out with getting my renewal cancelled, and also were able to hide my Gold badge when I asked them too. Overall they were super helpful and fast with helping as well.

Daniel

Amazing website and incredible support

July 24, 2024

I’ve been truly impressed by the quality of both Emerald Chat and its support team. After using Emerald Chat for a couple of months, I can say it’s a great website that helped me connect to many amazing people. The interface is very user friendly and I encountered absolutely no bugs while using the website.

Apart from the website itself, Emerald Chat has an amazing support team. One member of that team in particular, named Michelle, has gone beyond and above to help me with a payment issue. She is a real star and her support was incredible. She instantly understood my query and managed to solve it in a very timely manner. All throughout the process, she reassured me that my issue will not go unsolved which has put any concern I may have had to rest. Thank you again Michelle for your amazing help, I can never thank you enough!!!

Connor

Great and fast support!

July 24, 2024

Michelle was very helpful and eager to assist me. Not only did she put all my concerns to rest, but also went beyond and above to ensure that my issue got solved!

When it comes to the website itself: Emerald Chat is a great platform that helped me meet new people and create genuine connections. If it wasn’t for my busy schedule, I would probably still use Emerald Chat very often.

Excellent customer service

July 24, 2024

Michelle was swift and incredibly helpful. Excellent customer service!

Joe

Response from Emerald Chat

Thank you for your kind words! We’re thrilled to hear that Michelle provided you with excellent service. If you need any further assistance, feel free to reach out.