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Experience was awesome
I found some awesome people there.
Response from Emerald Chat
Thank you for your kind words! 😊 We’re thrilled to hear that you had a great experience meeting awesome people on Emerald Chat. If you have any suggestions or need any support, feel free to reach out. Happy chatting!
Promt response and very helpful
The problem solved itself, or it was user error, but the prompt response from the support team surprised me! A+!
Good customer support
Nice customer service. Had quite a few concerns with payment, but thr customer service was always supportive and helped me out with it.
Gold
I had recently purchased gold and only wanted it for a month and the person that was handling my support ticket helped me out with getting my renewal cancelled, and also were able to hide my Gold badge when I asked them too. Overall they were super helpful and fast with helping as well.
Amazing website and incredible support
I’ve been truly impressed by the quality of both Emerald Chat and its support team. After using Emerald Chat for a couple of months, I can say it’s a great website that helped me connect to many amazing people. The interface is very user friendly and I encountered absolutely no bugs while using the website.
Apart from the website itself, Emerald Chat has an amazing support team. One member of that team in particular, named Michelle, has gone beyond and above to help me with a payment issue. She is a real star and her support was incredible. She instantly understood my query and managed to solve it in a very timely manner. All throughout the process, she reassured me that my issue will not go unsolved which has put any concern I may have had to rest. Thank you again Michelle for your amazing help, I can never thank you enough!!!
Great and fast support!
Michelle was very helpful and eager to assist me. Not only did she put all my concerns to rest, but also went beyond and above to ensure that my issue got solved!
When it comes to the website itself: Emerald Chat is a great platform that helped me meet new people and create genuine connections. If it wasn’t for my busy schedule, I would probably still use Emerald Chat very often.
Excellent customer service
Michelle was swift and incredibly helpful. Excellent customer service!
Response from Emerald Chat
Thank you for your kind words! We’re thrilled to hear that Michelle provided you with excellent service. If you need any further assistance, feel free to reach out.
Like a gateway to the world
Always loved omegle and emerald chat is basically omegle 2.0 if you are looking for an omegle alternative you found it.
Response from Emerald Chat
We’re glad you think so! Emerald Chat offers many great features to enhance your chatting experience. If you have any questions or need help navigating the platform, feel free to ask!
Customer service review
I had an Issue with extra charges in my card. I contacted Customer service to try to solve the issue. For some reason I couldnt get a refund back. But Michelle in customer service took over the case and even if I couldnt get a refund she made sure I could get benefits that agreed on so I can enjoy the service the best possible and feeling confident that the issue got solved making me feel supported by EC. Thank you for all your help.
Response from Emerald Chat
Thank you for sharing your experience. We’re glad to hear Michelle could assist you and ensure you felt supported despite the refund issue. Your satisfaction is important to us, and it’s wonderful to know that she found a way to enhance your service benefits. If you need further assistance, please don’t hesitate to reach out. Happy chatting!
Amazing customer service
Very helpful and quick to respond. Amazing support team. They have helped me with any issue i have had in a very reasonable time. They listen to suggestions aswell.
As for the site its a amazing experience. Lots of cool people to talk to and friends to be made. If your looking for someone to talk to give emerald chat a try!
Response from Emerald Chat
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our support team and the community on Emerald Chat. If you ever need further assistance or have more suggestions, feel free to reach out. Happy chatting! 🌟
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